Returns + Exchanges + Shipping
Any full price items (including items purchased with our 15% off email sign-up discount code) can be returned for a refund to the original form of payment within 14 days. Sale items can not be refunded, however they are eligible for exchange or store credit. All items must be clean, unworn, and undamaged with original packaging and tags.
To make a domestic US return: email us at firstname.lastname@example.org and we will send you a return shipping label! Please allow up to 48 hours for us to respond and send your label; we are a small business consisting of only two people, but we will help as fast as we can! We will complete the return or exchange as soon as we receive your item, and ask that you allow up to 10 business days for returns to appear on your credit card statement.
For international shipments: we do not provide a return label, so you are responsible for shipping it to the address below. Please still send an email to email@example.com to send your order information and tracking number.
3337 North High Street
Columbus, OH, 43202
United States of America
Please also note that delivery times are approximate and may be delayed due to circumstances out of our control. We aim to ship orders out within 2-3 days, but please remeber we are a small team and that may flucuate based on the week. Small Talk is not responsible for items damaged or lost in transit.